The European Regulation 1371/2007 of 23 October 2007 on rail passengers’ rights and obligations (link to doc.) establishes rules as regard to (among others) the protection of, and the assistance to, disabled persons and persons with reduced mobility.
Chapter V includes articles about:
- The right to transport
- Assistance at railway stations
- Assistance on board
- Conditions of the provision of assistance
- Compensation in respect of mobility equipment
Service Quality Standards, to be defined by the Railway undertakings, shall also refer to ”Assistance provided to disabled persons and persons with reduced mobility” (Annex III).